Our Quality Policy

Climalife (IDS Refrigeration Ltd) is committed to providing a high-quality supply and distribution of refrigerant gases and oils.

We strive to be an efficient supplier and to offer customers a prompt, courteous and effective service.

The key points of our policy to achieve this are:

• Work in partnership with our customers and suppliers to achieve an agreed level of satisfaction and performance.
• Be committed to a program of continuous improvement with set objectives.
• Regularly review objectives and targets to ensure continuing suitability.
• Ensure employees are suitably trained to enable them to understand, improve and implement the quality objectives of the company.
• Review training requirements as appropriate.
• Be committed to satisfying the applicable requirements of the Quality Management System.
• Periodically Review the Quality Management System at the filling plant in Swansea.
• Managers and Directors have committed to creating and maintaining a working environment in which people become fully involved in achieving the objectives.
• Review our policy from time to time.